Video + text + questions.
Instructions that leave no doubt

Get answers right where you need them

Each step has a video, backed up by text that explains decision criteria, tips, and warnings. Questions verify you've done it right. Supports conditional branches. Video alone is unclear—text and questions make real field decisions crystal clear. "Did I do this right?"—worry gone on the spot. Double-check by AI adds even more confidence.
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Jump straight to the step
or caption you need

One keyword searches across videos, captions, and on-screen text

Usually videos play from the start—you hunt for the scene you need. Dive searches procedure titles, captions, and on-screen text all at once. One keyword gets you to the scene in seconds. You can also search by what you want to do or what's stuck you—AI search understands the question. The field's problem gets answered fast.

Diverse teams run
on the same instructions

192-language translation breaks down language walls

Viewers pick a language, and text, captions, and voice-over translate automatically. Trainees, skilled workers, overseas plants—everyone moves in their native language without confusion. Original-text side-by-side mode keeps on-the-job training safe. Export to Excel and MP4 too.

Beyond the instructions, Dive's interface itself works in 29 languages. Menus, buttons—all in your native tongue. First-time users never get lost.

Instructions that keep running
even with weak network

Works offline in the browser—view on PC and Windows tablets

Pre-load, auto-cache, and smart video delivery keep it running underground, outdoors, or overseas. Windows-first sites? That's where Dive shines—design only Dive has. Network doesn't slow you down. Watch when you need to, always.

Instant access from QR codes.
Print layouts that fit

Generate QR codes for procedures, folders, Favorites—any unit you need

Stick them on machines, post on safety boards, add to manuals—print layouts are flexible. Print multiple procedures from one folder at once. Hold your phone over the QR code in the field, and the procedure opens. Set up your whole field in one go.

For field workers without email, hand out accounts with just ID and initial password. Prevent sharing while keeping individual viewing history.

AR for hands-on understanding.
Confusion clears right here.

Video and text eliminate guessing. AR adds direct understanding at key points.

Video and text alone can't answer "Where?" or "Which way?"—AR (Augmented Reality) fills the gap. Layer information over the machine or equipment right in front of you, then point to "this" and "here" in the moment.

When doubt lingers, call someone on-site. Send camera footage and give remote support via video call. Point with AR arrows to show "here". Supports 8+ smart glasses types including Vuzix and XREAL, with voice control—so work continues even with both hands full.
Why add AR to work instructions?

Procedures that matter
grow where people ask

Only procedures with a reason to be read actually grow

Anyone on the floor can post "I need a procedure like this." Others vote it up. We build the most-wanted ones first. You asked for it, so you'll read it when it's done. Everyone needed it, so the floor will use it. We've engineered out the "created but nobody uses it" trap.

[Training]
Bundle and assign
required work instructions

Make sure the right people see what they need to

Group instructions into Training courses and assign them. Required order, checkpoints, and solo completion checks prevent "watch and forget." We track viewing and completion all the way through. Reminders help people who haven't finished stay on track.

[Development]
Assess and track
each person's capability

See at a glance who can do what and how well

Skill Maps aligned with ISO 9001 Section 7.2 Competence show capability at a glance. Plan development from gaps and assign mentors. People find the right lessons without confusion, and growth over time stays documented.

Qualifications
Keep licenses and internal
certifications from lapsing

Know at any time who is qualified to perform each task

Import qualification data directly from Excel, then manage expiration dates and internal training cycles by person. As deadlines approach, we notify both users and administrators, and automatically assign refresher courses. Link required qualifications to SOPs so you can alert anyone who hasn't yet obtained them when they open a procedure.