Video work instructions for frontline businesses
Record the work —
get the work instructions.Your saved videos
lift the whole frontline
AI turns it into step-by-step instructions
Video, text and questions for every step
Record hands-on work or PC tasks, and AI turns it into work instructions.
Then use the videos you keep to teach, develop, compare and measure
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See it with our team
Registered companies
900+
Retention rate
99%+※
Endorsed by Japan's MIC
ASPIC Cloud Award 2024Venture Grand Prix winner
Endorsed by the Tokyo Metropolitan Government
Tokyo Content/Solution
Business Award 2023Winner
※ As of August 2026 (average of the last three months), based on paid annual contracts.
Problem
The frontline problems we solve
01
Writing work instructions is heavy, so it stalls
Drafting, cleaning up and revising all fall on one person, and it never keeps going
02
Even when they're written, text alone doesn't get it across
People can't find what they need, so they end up asking a veteran
* Even at manufacturing sites that use video manuals, 87% still end up asking a senior colleague after watching (Episotech manufacturing survey, June 2026)
03
Teaching and correcting both depend on veterans
Training means standing next to people, and the gap to the best workers can only be learned by watching
What you need: a lighter way to create, and a way to turn
what you create into an asset for the frontline
Approach
How Dive solves it
“Record the work, get the work instructions. Your saved videos lift the whole frontline.”
That idea is what this video work instruction platform for the frontline is built on
Record
AI turns hands-on work and PC tasks into work instructions
Build up
Every video and step you record adds up, and stays even after a paid plan ends
Put to use
Then use the videos you keep to teach, develop, compare and measure
Grow
Everyone learns it the same way, whoever trains them,
and the work gets better
“Too heavy to write,” “doesn’t get across,” “depends on veterans” — all solved together with the videos you recordThe more you use it, the more your work instructions and your workplace grow
Your format
Keep your usual SOP format
Your current documents stay the master copy, and work for both export and video analysis
01
Export in your usual SOP format
Steps, tips, cautions and images go straight into your registered SOP template (Excel, Word, PowerPoint)
02
Analyze videos based on your existing SOPs
Load your current SOP, and the recorded video is split into steps that keep the same number and order
Sites with SOPs build on them. Sites without them record and create.Nothing about the current way of working is thrown out, so the frontline can start without pushback
Ownership
The work instructions you create
stay your company's asset
Designed so the know-how you build up stays even after a paid contract ends
Automatic move to Free
If you don't renew, your team moves to the Free plan and the work instructions stay viewable. Data such as work instructions, video media and usage history is not deleted.
* Accounts beyond the Free limit (3 accounts) are deactivated, not deleted
Resume any time
You can sign up for a paid plan again. Deactivated accounts come back when you upgrade, with no need to re-invite anyone. Usage history, group affiliation and permissions return as they were.
Dive's policy that your know-how belongs to you is built into how the service is run
Details in the Help Center: “What happens when a paid plan ends?”
Level up
Lift the whole frontline with the videos you keep
The videos and work instructions that build up as you create go straight into developing people and improving the work
From the videos and work instructions you keep
The more you use it, the more
your work instructions and your workplace grow
Bundle work instructions into courses and assign them. You can see who has finished how much.
When someone completes a work instruction on their own, their skill map level goes up. The history is kept.
Put the work side by side with a model to see where the gap is. Check that it follows the work instructions, too.
Break work into elements and see time and waste in numbers. Compare before and after improvements.
Skill map
A skill map that grows with real work
Skill levels rise automatically when people complete work instructions on their own, and the history is kept
Link work instructions to skills
Link work instructions to a skill map that supports ISO 9001 clause 7.2 (Competence). Viewers see at a glance what they should learn next, and go straight to the work instructions they need.
Complete it solo, and the level goes up
When someone completes a linked work instruction on their own, their level rises automatically. Finishing a course or earning a qualification works the same way. Just viewing doesn't raise it.
See who has learned what, right away
OJT trainers and managers see in real time who has mastered how much.
Highlights
- Levels update automatically on solo completion, course completion and qualifications
- Skill → recommended work instructions (people go straight to what they should view)
- See each person's proficiency on a Lv1–Lv4 skill map
- Get set up fast with industry templates that support ISO 9001 clause 7.2
- From the Skill Analysis list, change development leads and plan periods in bulk and notify the people involved
Case study
Customer stories
Real results on real frontlines
Sotetsu Kigyo
Before5 hours of editing per video; long videos nobody watched
After1 hour of editing per video; used during the actual work
“Getting support staff from other offices up to speed became much easier”
Sagawa Global Logistics
BeforeStaff trained face to face, every time
AfterReplaced with video work instructions on smartphones
“Our training content became more standardized, too”
Custom Denshi
BeforeSkill maps and training records kept in separate Excel files
AfterRules, work instructions and competence records all in Dive
“We got glowing praise in our ISO certification audit”
Read the interview (Japanese)Security
Security
We address security from many angles so you can use Dive with confidence
Third-party evaluation and track record
- ISO/IEC 27001:2022 certified (November 2024)
- Assured (third-party assessment platform): 93.2 points, top 25% overall
- METI's “Cloud Service Level Checklist”
- Used by many listed companies and universities
Authentication and access control
- SSO (SAML 2.0 / Microsoft Entra ID OIDC)
- Two-factor authentication (TOTP), can be required for everyone
- IP address restriction (allow specific environments only)
- Tiered access permissions (role × group)
Data protection and operations
- All traffic encrypted with HTTPS, plus database and file encryption
- Videos stored on Google Cloud (Tokyo region)
- 24/7 server monitoring and automatic backups
- Audit logs (logins, security operations and more)
The video analysis AI does not retrain on your data, so confidential know-how is safe to analyze
- Dive's video analysis AI runs on Google Cloud, in an environment we manage
- Under our Google Cloud agreement, customer data is not used to retrain the AI
- Designed so you can put highly confidential operating know-how through AI analysis with confidence
Getting started
How to get started
Try it on the Free plan first, then trial a higher plan for free when you need it
14-day free trial
Start whenever it suits you. Each plan can be tried for 14 days, so you can take your time.
How to start a trial
See the impact in the Usage Report
Use it to judge the return on your investment
About the Usage Report